Privacy Policy

Who we are

This website is operated by Relish Marketing (“we”, “us”, or “our”). We are a freelance marketing consultancy based on the Costa Calida, Spain, working with businesses in the UK and Southern Spain.

We can be contacted at: claire@relishmarketing.co.uk

What information we collect

We may collect personal information when you:

• Contact us through the enquiry form on this website
• Send us an email directly
• Contact us via WhatsApp or telephone
• Become a client and enter into a contract with us

The personal data we may collect includes your name, email address, telephone number, business name, and any information you provide in your enquiry or correspondence with us.

How we use your information

We use the information you provide to:

• Respond to your enquiry
• Provide the marketing services you have contracted us for
• Send you information relevant to your project or our services, where you have asked us to
• Comply with any legal obligations

We do not use your personal data for automated decision-making or profiling. We do not sell your personal data to any third party.

Our legal basis for processing your data

We process your personal data on the basis of:

• Legitimate interests when responding to your enquiry
• Contractual necessity when delivering agreed services to you as a client
• Legal obligation where we are required to process data to comply with applicable law

How long we keep your data

We keep enquiry data for a maximum of 12 months if no client relationship develops. For active and former clients, we retain relevant records for up to 6 years in line with standard UK business practice and legal requirements.

Who we share your data with

We do not share your personal data with third parties except where necessary to deliver our services, such as sharing project details with a print supplier, or where required by law. Any third parties we work with are required to handle your data securely and in accordance with applicable data protection legislation.

Cookies

This website may use cookies to help it function correctly and to understand how visitors use the site. You will be asked for your consent before any non-essential cookies are set. You can manage your cookie preferences at any time using the cookie settings on this site.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (in certain circumstances)
• Object to our processing of your data
• Request restriction of processing
• Withdraw consent at any time, where we rely on consent

To exercise any of these rights, please contact us using the details below.

Making a complaint

If you believe we have not handled your personal data correctly, you have the right to make a complaint to the Information Commissioner’s Office (ICO). You can do this at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.